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Privacy policy

Last updated: April 19, 2026

At James & Co. Gestion Immobilière inc., we place great importance on the protection of your personal information.

This policy explains how we collect, use, store, and protect personal information collected through our website https://www.gestionjamesandco.com, in accordance with Quebec Law 25 and applicable privacy laws.

1. Person responsible for the protection of personal information

The person responsible for the protection of personal information is:

James & Co. Gestion Immobilière inc.
Montreal, Quebec, Canada
Email: info@gestionjamesandco.com
Phone: 1-800-627-8130

For any questions regarding this policy or to exercise your rights, you may contact us using the information above.

2. Personal information collected

We may collect the following information:

  • first and last name
  • email address
  • phone number
  • IP address
  • browsing data
  • pages visited
  • duration of the visit
  • device type and browser used
  • traffic source (Google, advertising, social media, newsletter, etc.)
  • information voluntarily submitted through our forms
  • information related to newsletter subscriptions or marketing communications
  • interactions with our marketing emails (opens, clicks, preferences)
  • information collected through cookies, tracking pixels, advertising tags, and similar technologies

Some information is collected automatically when you browse our website or interact with our electronic communications.

3. Purpose of data collection

Personal information is collected for the following purposes:

  • respond to your inquiries
  • communicate with you
  • provide our services
  • ensure proper website functionality
  • analyze website usage and performance
  • improve user experience
  • send newsletters, promotional offers, and marketing communications, with your consent
  • manage contact requests, forms, and customer follow-ups
  • manage relationships with clients and prospects using CRM tools
  • automate certain communications and follow-ups
  • measure the performance of our advertising campaigns
  • conduct remarketing or targeted advertising
  • analyze browsing behavior and preferences to better tailor our services and communications

4. Use of cookies and similar technologies

Our website uses cookies, tracking pixels, advertising tags, and similar technologies.

The types of cookies used include:

  • functional cookies: ensure proper website operation
  • analytics cookies: used notably through Google Analytics
  • advertising and marketing cookies: used by Google Ads and Meta / Facebook Ads
  • preference cookies: remember your choices

Non-essential cookies and technologies are disabled by default and are only activated after obtaining your explicit consent.

5. Consent

During your first visit, a consent banner allows you to:

  • accept
  • refuse
  • customize your cookie preferences

You may modify or withdraw your consent at any time through the cookie management tool available on the site.

6. Profiling and targeted advertising

We may use technologies that help identify certain browsing preferences in order to present you with more relevant content or advertisements on platforms such as Google and Meta (Facebook / Instagram).

This may include activities such as profiling, remarketing, and ad conversion tracking.

In accordance with Law 25, these features are disabled by default and are only activated after obtaining your consent.

These technologies may involve automated processing of certain information to evaluate preferences or interests.

7. Sharing with third parties

We may share certain data with third-party providers, including:

  • web analytics and audience measurement tools (e.g., Google Analytics)
  • advertising and remarketing platforms (e.g., Google Ads, Meta / Facebook Ads)
  • email marketing and automation platforms (e.g., Mailchimp)
  • form and lead collection tools
  • CRM and customer relationship management tools
  • automation and integration tools
  • web hosting services
  • technology providers required for the operation of the website and delivery of our services

These providers act as subcontractors or technology partners.

Some data may be processed or stored outside of Quebec or Canada, including in the United States, where applicable laws may differ from those in Quebec.

8. Data retention

Personal information is retained only for as long as necessary to fulfill the purposes for which it was collected, unless otherwise required by law.

Analytics and advertising data may be retained for a maximum period of 14 months, depending on the configuration of our analytics tools.

9. Security of personal information

We implement reasonable administrative, technical, and physical safeguards to protect personal information against:

  • unauthorized access
  • loss
  • misuse
  • disclosure
  • unauthorized modification

10. Your rights

In accordance with Law 25, you have the following rights:

  • right of access
  • right to rectification
  • right to withdraw consent
  • right to deletion where applicable
  • right to request cessation of use for profiling or marketing purposes
  • right to data portability where applicable

You may also unsubscribe from our marketing communications at any time by using the unsubscribe link included in our emails.

To exercise your rights, contact us at info@gestionjamesandco.com.

11. Changes to this policy

We reserve the right to modify this policy at any time.

Any changes will be posted on this page and the updated date will appear at the top of the document.

Détails des services

  • Préparation et suivi du budget annuel selon les objectifs du
    conseil d’administration
  • Gestion et mise à jour du registre des fournisseurs de l’immeuble
  • Perception et dépôt des frais de condo
  • Relance des copropriétaires en cas d’arrérages
  • Vérification des factures et paiement des fournisseurs ou soustraitants
  • Conciliation bancaire mensuelle
  • Production des états financiers

  • Organisation de l’assemblée générale annuelle des copropriétaires
  • Gestion des communications aux résidents (courriels et textos)
  • Organisation des réunions du conseil d'administration
  • Traitement des demandes des copropriétaires
  • Traitement des plaintes des copropriétaires
  • Application de la déclaration de copropriété
  • Mise à jour du registre des copropriétaires et locataires
  • Renouvellement de la police d’assurance de l’immeuble
  • Production de la déclaration annuelle au REQ
  • Transmission d’informations au notaire lors de la vente d’une unité privative

  • Préparation et suivi du budget annuel selon les objectifs du
    conseil d’administration
  • Gestion et mise à jour du registre des fournisseurs de l’immeuble
  • Perception et dépôt des frais de condo
  • Relance des copropriétaires en cas d’arrérages
  • Vérification des factures et paiement des fournisseurs ou soustraitants
  • Conciliation bancaire mensuelle
  • Production des états financiers